Accessibility Statement

Accessing information on this website

Our commitment

The Policing and Community Safety Authority (PCSA) is committed to ensuring that all information on our site and systems is easily accessible to all. If you have access problems, please get in touch immediately. We’re always happy to help.

We are committed to making our website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. The accessibility of communications will be improved on an on-going basis as part of our implementation of the Public Sector Duty under Section 42 of the Irish Human Rights and Equality Act 2014. This accessibility statement applies to our temporary microsite.

Recognised limitations

While we have made efforts to enhance accessibility, there are some acknowledged limitations. Many of the publications on this website are available in PDF format to enable easier reading and printing offline. While this format is not always readily accessible to people with disabilities, we make efforts to ensure easier accessibility.

To read PDF documents, you need to have Adobe Reader on your computer.

For other third-party software solutions, such as hosted videos, we prioritise services that provide comprehensive accessibility features, including closed captioning which enables time-synchronised text to be read while watching visual content.

Customising your browser

Customising your browser can significantly enhance your experience on our website. See below how to customise your accessibility settings for the most commonly used browsers.

Our technical approach

We adhere to the standards outlined by the W3C 1 in the Web Content Accessibility Guidelines version 2.1 AA standard (WCAG 2.1). We consider these guidelines to be the most up-to-date in ensuring the accessibility of websites and web applications.

We want as many people as possible to maximise their use of this website by being able to:

  • Change colours, contrast and font sizes
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard or speech recognition software
  • Listen to most of the website using a screen reader
Feedback and contact information

If you need information on this website in a different format, contact us at info@PCSAireland.ie. We’ll get back to you within seven days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at info@PCSAireland.ie.

Enforcement procedure

The 2020 Regulations state that enforcement procedure is to be “used in the case of unsatisfactory responses to any notification or request sent in accordance with Article 7(4)(c) of the 2020 Regulations”.

Section 38 of the Disability Act says a person, or a specified person may make a complaint in writing to the head of a public body if that body is not following the law as outlined in sections 25, 26, 27, 28 or 29 of the Act.

If you are not happy with our response, or if you want to raise an accessibility issue that is not related to this website, you can make a complaint by emailing info@PCSAireland.ie. Additionally, further information on how to make a complaint to an external body is available at the following:

  • Complaints under the Disability Act are made to the Office of the Ombudsman. See the content information for the Office of the Ombudsman or get more information on making a complaint under the Disability Act.
  • Complaints under the Equal Status Acts are made to the Workplace Relations Commission [WRC]. Get more information on making a complaint under the Equal Status Act.
Preparation of this accessibility statement

This statement was prepared on 31 October 2024, and was last reviewed on 1 April 2025.

How we did the test

This was done by running automated scripts such as Axe DevTools for Web Accessibility and Lighthouse as well as manual checks carried out on the website.

The World Wide Web Consortium (W3C) develops standards and guidelines to help everyone build a web based on the principles of accessibility, internationalisation, privacy and security.